The ACP Course is conducted in Ottawa owing to the simulator requirements.  However, if an acceptable simulator is available at your location, this course can be offered there.

The ACP Course academic phase includes:

• ACP delegated authorities and administration
• TC licensing requirements and forms
• Written comment review
• Debriefing techniques
• IFR rules and procedures
• Assessing pilot performance
• CRM skills review
• CRM assessment techniques
• TC flight test standards
• Threat and error management
• Conducting flight tests
• Assessment scenariosns
• Debriefing and assessment videos

Approved Check Pilots who require refresher ACP training attend the ACP Refresher Course that consists of the last three days of the academic phase of the ACP Initial Course.  This meets all TC requirements.

It is recommended that CAR703 ACPs who follow the self-study program take the full academic phase of the ACP Initial Course.

The simulator phase gives students a chance to practice all the above information in a real-time "Pilot Proficiency Check (PPC)" scenario using a Cessna Citation (C550) Level D Simulator.  Aerosolutions provides the instructor and pilots, and the students plan and conduct the PPC and assess the performance and debrief accordingly. 

The instructor has over 10 years experience teaching this course as well as meeting regularly with TC to discuss various aspects of the ACP program and ACP Manual.  The instructor has also recently written several sections in the ACP Manual and has developed a training program for TC on evaluating CRM and for monitoring ACPs. There is a pre-course assignment as required by TC. Please see the Transport Canada ACP Program for more information.

APPROVED CHECK PILOT (ACP) REFRESHER COURSE

This TC-approved 3-day course is designed for experienced check pilots who want to "brush-up" on their skills with the latest techniques in the flight-testing environment.  It is a Transport Canada requirement that refresher training be taken every three years.  Emphasis is on group participation and discussion of the "grey areas" in flight testing.

The ACP Refresher Course includes the following segments:

• Issues concerning administration and licensing
• Recent changes in flight testing
• Written comment and forms review
• IFR rules and procedures
• Debriefing techniques
• Threat and error management techniques
• CRM skills review
• Assessment techniques
• CRM assessment techniques
• Assessment scenarios
• Debriefing and assessment videos

The ACP Refresher Course is given during the last three days of the ACP Initial Course Academic Phase several times a year in Ottawa as well as annually in Toronto and Winnipeg. This course can be provided at your location on request. 

Aerosolutions also provides a 2-day ACP Refresher Course designed specifically for rotary wing VFR pilots.  There is a RW VFR ACP Refresher planned at least once per year and it is available on request.

APPROVED CHECK PILOT MONITORING (ACPM) COURSE

This course is designed to provide a quality control standard for organizations that must monitor the performance of approved check pilots to ensure a uniform standard.  It is a 1-day course with the following emphasis:

• Goals of monitoring
• ACP standards
• Monitoring guidelines
• Briefing and debriefing requirements
• Common errors and weak performance
• Assessment standards
• Form completion
• Assessment scenarios

This course prepares TC Inspectors and supervisory staff to fairly monitor the performance of instructors and check pilots and provides practical examples of many issues that arise during monitoring. The ICPM course will normally be delivered at your location can be "tailored" to meet your specific training requirements. It can also be expanded to cover instructor monitoring.

IFR RULES AND PROCEDURES REFRESHER WORKSHOP

A 2-day workshop designed for the professional IFR pilot that covers all the "grey areas" of IFR flying and ensures a sound knowledge of the Instrument Procedures Manual and AIM chapters dealing with IFR flying.  Recommended procedures for the most efficient and safe IFR flying for both fixed-wing and rotary-wing are covered during this course.  All IFR rules and procedures are covered in a phase of flight format from pre-flight to go-around.  As well, differences between flying IFR in Canada and the US are included.  Practical examples are used extensively to encourage participation and retention.  Group mini-workshops and case studies are employed to answer IFR questions. 

The IFR Refresher is offered in Ottawa but may be given at other locations on request.  The IFR Rules and Procedures Refresher is taught by the President of Aerosolutions who wrote the last two editions of the TC Instrument Procedures Manual (TP2076). This course is also available in French. [Ce cours est également disponible en français.]

AVIATION MANAGER PROFESSIONAL WORKSHOP  

This 2-day workshop is designed to provide Aviation Managers with an in-depth understanding of their roles and responsibilities and how best to perform to a high standard.  The workshop covers the four modules listed below. 

1. Leadership
2. People Skills
3. Operational Skills
4. Risk Management

CREW RESOURCE MANAGEMENT (CRM) COURSE       

This 2-day course uses the latest generation of Human Factors (HF) information, models and practical flying suggestions to help pilots most effectively use CRM skills. It features Threat and Error Management models and philosophies and personal discipline skills. The most recent HF publications by the top experts in this field are used as a basis for this CRM course. Reference material is used from the following sources: Transport Canada, FAA, UK CAA, ICAO, IATA, Flight Safety Foundation, NASA/AMES and various airlines and universities. The emphasis is on how pilots can use this information and effective CRM skills to help them to be safer pilots. The CRM course meets all TC requirements for Decision Making (DM) and CRM training.

Various case studies are used to generate discussion and promote understanding of how to use CRM skills such as situational awareness to improve flight safety. Group problem-solving and case studies are methods used to assist in learning and retention. Several videos are also shown to ensure realism. Student presentations based on pre-course reading is also part of the program.

Organizational CRM has an integral part in this course, particularly as it relates to flying safety. There is consideration for both single-pilot and multi-crew environments as well as the relationship between pilots, AMEs, flight attendants and line management.

The focus of this course is to use Threat and Error Management techniques and CRM skills to aid in error management.

The instructor has been involved in industry leading CRM developments with a major airline and other clients for several years, including developing training for assessing CRM during flight checks and CRM in an Advanced Qualification Program (AQP). This course can be tailored for your operation and can include maintainers, flight attendants and dispatchers as well as pilots.

DECISION-MAKING (DM) WORKSHOP   
   

The Aerosolutions Decision-Making Workshop is a single-day training that meets all Transport Canada requirements for DM training found in CAR 723.28 and 722.17.

Decision-making training covers five major topics:

• Personal discipline
• Error management
• Communication
• Situation awareness
• Decision-making

Using videos and case studies, the student will be challenged to improve their flight management and DM skills. DM training is important for any commercial pilot.

SCHEDULERS AND DISPATCHERS CRM WORKSHOP

This 1-day workshop is designed specifically for dispatchers and schedulers in aviation operations.  It covers physiology, teamwork, attitudes and personal discipline, communication skills, assertiveness, conflict resolution, decision-making and workload management.  Operational pressures as they relate to pilots and to dispatchers and schedulers are emphasized.

CRM SKILLS (CRMS) WORKSHOP  

    
The Aerosolutions CRM Skills Workshop is designed as a refresher to the CRM initial course or as an introduction to CRM skills. This single-day training provides pilots, AMEs and flight attendants with a sound basic knowledge and understanding of the importance of good CRM skills and some techniques to improve these job-related skills.

The following five CRM skills are discussed:

• Communication
• Situation Awareness
• Crew Performance
• Workload Management
• Decision-Making

Within these skills, sub-topics such as teamwork, briefings, conflict resolution and monitoring and feedback are also covered.

Using videos and case studies, students will gain an in-depth understanding of effective methods and techniques to improve safety and efficiency through better CRM skills. The emphasis is on personal strategies that can be used on the job.

AIRCRAFT COMMAND (AC) COURSE

This 2-day course prepares pilots for the responsibility of aircraft command in a commercial or business environment. It focuses on all the new areas of knowledge and judgment required to be a successful aircraft commander. Most of Day 2 is spent on scenarios and case studies where the student must make decisions based on complex problems. This is covered using group interaction and timeframes similar to what a Captain will experience during normal flying. Decision Making (DM), leadership, followership, communication, conflict resolution and team building are all part of the course curriculum.

The following subjects are covered on this course:

• Legal considerations
• CARS requirements
• Transport Canada reporting requirements
• Use of SOPs
• Use of automation
• Flight discipline
• CRM skills and error management
• Flight planning considerations
• Aircraft snags and use of MEL
• Fuel management
• Company resources (DX)
• NAV CANADA resources
• IFR rules and procedures review
• Student presentations
• Command scenarios (PDM)

The Aircraft Command Course is taught by the President of Aerosolutions who has been an aircraft commander for many years. It is offered in Ottawa, and can be provided at your location on request. There is a pre-course assignment on IFR Rules and Procedures and CARS, as well as preparation of a brief student presentation.

THREAT AND ERROR MANAGEMENT (TEM) WORKSHOP

   
The Aerosolutions Threat and Error Management Workshop is a single-day training that focuses on how pilots can recognize threats and manage errors. Using the latest human factors research from various sources including ICAO, IATA, NASA/AMES, UK CAA, FAA, LOSA audits and Transport Canada, this course helps pilots to effectively and safely handle threats to safety from both inside and outside the flight deck.
Under error management, the following topics are covered:

• Why we make errors
• What kinds of error we make
• Personal lines of defence against error
• How to avoid, trap and mitigate errors

Using videos and case studies, students will gain an in-depth understanding of effective methods to deal with threats and reduce the number and severity of errors.  This type of training is especially important for check pilots, instructors and management.

TYPE RATING INSTRUCTOR (TRI)

This 2-day course provides the simulator or line indoctrination instructor with the tools required to excel.  The following topics are covered in a hands-on environment:

• Instructional techniques
• IFR rules and procedures
• Instructing CRM skills
• The Transport Canada standard
• Briefing and debriefing techniques

This course is on request and is typically offered onsite at an airline’s facilities. 

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